In our process to find a reputable company, we talked to over a dozen different companies. As you can imagine, some folks just flat out lied about their product, and/or getting information from them was like pulling teeth. Our experience with Dean Gass (rep in NY) was just the opposite. This was one of the best business experiences I’ve ever had, especially considering we ended up not making the purchase. In the future, I will surely recommend Timberhaven and Dean to anyone who expresses an interest in a home of this style.
I initially approached Brad Mercer and Timberhaven Log & Timber Homes because of their presence and reputation. Before too long we had a great design with a quality materials package and a concept that truly reflected my needs, wants and desires. The project turned out bigger and better than anyone would have dreamed. It was a real pleasure working with Brad and Timberhaven, and I would highly recommend them to anyone who is thinking about a log home project.
The purpose of this letter is to thank everyone at Timberhaven Log & Timber Homes. We would not hesitate to highly recommend Brad Mercer (our sales rep) and Timberhaven to anyone considering building a log home. Your company is the facilitator of dreams come true.
What initially drew me to Timberhaven Log & Timber Homes was their engineered (or laminated) logs. They’re essentially white pine boards that are laminated together then milled into whatever shape you want. Now, the minute I get to my new log home, my blood pressure drops. It’s like we’re on vacation every weekend.
I’ve been building log homes for more than 30 years and the Timberhaven engineered (laminated) logs and beams are the best I’ve built with. They are straighter, little or no checking, consistent high quality and easy to assemble.
We were impressed with the white pine kiln-dried engineered (laminate) log system that Timberhaven offered – when the logs arrived they were beautiful! John and Gabrial Reed, our sales representatives, have been there with us through the whole process. We are excited to be one of the first Timberhaven homes to be built!
After a previous log home company had left us stranded, Timberhaven Log Homes were able to step in and assist us in making our log home dream a reality. They worked tirelessly to get us what we needed in an expedient timeframe and within our budget. The quality of their product is excellent. We would recommend anyone interested in building a log home to take a look at what Timberhaven Log Homes has to offer. They really offer great value for a great product.
After mechanical, and now, environmental exposure evaluation, I find these laminated logs to be an exceptional product. Based on structural strength and dimensional stability enhancement due to laminating, as well as the excellent weatherability and glueline performance during the severe environmental exposure, these logs are an excellent product that will provide a strong, durable and attractive structure for many years.
The blog about our ‘Bitter Sweet Dream Home’ made me cry. We love Zach and Sean Lease of Rock Solid Contracting (and local Timberhaven reps in Franklinville, PA). They did the absolute, most beautiful and perfect job that I have ever seen! They are the best builders around! We could never repay the kindness and caring they have shown us! Thank you, Rock Solid Contracting and Timberhaven Log & Timber Homes, for all of your help in making a dream come true and for giving us a beautiful new home to cherish!